# An AI is negotiating repayment plans over the phone.

> Plus: The 3 rules for putting agents in production, and an AI maturity model from Carnegie Mellon and Accenture.

By Brent Dixon, Dixon Strategic Labs · 2026-06-09 · Facts last verified 2026-06-12

- **Issue:** AI for FIs, 2026-06-09
- **Author:** Brent Dixon
- **Topics:** Credit Unions, Infrastructure, Risk Management, Governance, Lending, Fintech, Agentic Ai, Anthropic/Claude, Openai, Ai Safety

Plus: The 3 rules for putting agents in production, and an AI maturity model from Carnegie Mellon and Accenture.

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